Branch Front-End
For banks, branches represent a unique opportunities to establish and grow rich customer relationships.
The challenge they face today is capitalising on personal interactions in the most cost effective way.
The Branch Front-End solution puts discipline in the processes of servicing customers and exploiting the interaction with them for conducting sales dialogues.
Branch Front-End is a powerful, customer-centric solutions that:
- provides complete teller functionality through a single workstation
- supports cash management, positions, payments, transactions, cards, campaign and opportunity management
- offers ergonomic screens for transactions and product origination
- enforces personal contacts
- promotes sales-oriented actions
Branch Front-End relies on a well-architecture platform that:
- integrates seamlessly in the relevant back-end systems
- provides business services within an open, component-based J2EE architecture
- guarantees full reuse of teller business logic across channels
- embeds a process management engine for process (re)design
- allows easy integration to banking devices
Key functionality:
- All branch transactions and services for both individual and corporate customers
- Management of branches, cash-boxes and devices
- Deposits and withdrawals
- Cheque management
- Account opening
- Card management
- Insurance products
- Term deposits
- Foreign exchange
- Statements
- Journaling and auditing
- Web banking
Benefits:
- Support for the "teller-to-seller" thrust
- Encouragement of a customer-centric approach
- Better and faster insights on customers and their financial situation
- Ability for business to easily adjust processed and rules
- Increased sales volumes
- Improved speed to market for new products and services
- Less system down-time
For more information, contact the Finantix team
