AIB, which operates principally in Ireland, UK, Poland and US, is committed to a business strategy which focuses on developing mutually rewarding customer relationships. The new Wealth Management Programme for high net worth clients is a key part of this strategy.

Steve Lynott, Technology Stream Lead, Wealth Management Programme, AIB says: “As we consolidate and expand our wealth management business, it’s crucial for us to meet our customers’ expectations with a unique and effective service model. With Finantix’s technology, our Group’s wide product range and our specialist professional wealth team, our high-net worth clients will benefit from enhanced, consistent wealth services today, and exciting innovative developments in the future.”

AIB signed the deal with Finantix, following an extensive evaluation process. Finantix will install its component-based J2EE technology in AIB’s Dublin headquarters. The system, which will be utilised nationwide by AIB’s wealth relationship managers, will feature rich wealth management functionalities including a holistic client view, portfolio monitoring and enhanced personalised wealth strategy services. Finantix’s technology will offer AIB a scalable, cost-effective system and the ability to go live with the first phase of implementation in Q4 2008.

The wealth management deal follows the record three-month implementation of Finantix’s advice-led sales components supporting AIB’s retail operations. In this division, Finantix serves 2,500 users in the bank’s branch network and its contact centre.

Alessandro Tonchia, strategy director, Finantix comments: “In an increasingly competitive market, it’s crucial for banks in the wealth management field to shift their focus from products to a customer centric approach. This is the key to building profitable, long-lasting relationships with customers. With our expertise in wealth management, we will support AIB in gaining valuable customer insight, reduced time-to-market for new products and enhanced service levels.”

Finantix’s technology includes functionality for branch innovation, advice-led selling, CRM, lending and wealth management. This offering gives financial institutions new levels of visibility into customer behaviour and habits. As a result, they can optimise service levels and create a meaningful dialogue with customers. Its extensive component library can slot into legacy systems, unlocking potential sales opportunities at every touch point via a personalised advisory process. Financial institutions are able to configure the components to match different retail strategies and types of customers, quickly supporting new sales and customer service channels.

Finantix’s component-based, front-office retail solutions serve over 50 banks in 19 countries worldwide.


About IB Group

AIB Group is Ireland's leading banking and financial services organisation. It operates principally in Ireland, the United Kingdom, the United States and Poland. AIB's activities are conducted through four major operating divisions:

AIB Bank ROI consists of the group's retail and commercial activities in the Republic of Ireland, (where it provides banking services through a network of some 274 locations), Channel Islands and Isle of Man; AIB Finance and Leasing and Card Services.

AIB Bank UK provides retail and commercial banking services in Great Britain, where it operates under the name Allied Irish Bank (GB) and in Northern Ireland, where it trades as First Trust Bank.

AIB Capital Markets comprises the Corporate Banking, Global Treasury and Investment Banking activities of the Group as well as Allied Irish America.

In Poland, AIB has a 70.5% shareholding in BZWBK which has over 405 outlets mainly in the mid-west and south-west of the country.

AIB also has a circa 25% stake in M&T Bank, one of the top regional banks in the US.

For further information on AIB Group, please see www.aibgroup.com/investorrelations

For further information please contact:

Finantix
E-mail: sales@finantix.com