During these unprecedented times, Finantix would like to assure all customers and partners of the continuity of our service. The cloud-based nature of our key systems and offering, our global presence and set-up allowed us to immediately activate since January 2020 our Business Continuity Procedures to ensure that all our employees, customers and partners remain safe.
As always, we remain committed to supporting your business with our high level of customer service particularly during this challenging time. We continue to monitor the situation in guidance with the World Health Organisation (WHO) and provide updates appropriately and promptly.
Other than for travel limitations, there have been no indications of disruption to the availability of support, delivery services, account management or general customer service. Policies and regulations, including data privacy, have been enforced as a standard practice in Finantix since years given our agile working and responsive organization. As Finantix relies on skilled personnel based on or operating in Europe, Asia Pacific, Australasia and the Americas our fast response times and productivity will remain the same that our customers have always recognized in the years to Finantix .
Our collaboration, communication and content management tools run on private cloud which will allow us to offer a seamless content sharing solution both internally and for our customers and partners. Finantix’ production and delivery infrastructure and connectivity are designed with built in redundancy and automatic failover and is distributed between remotely manageable on premise and private cloud systems.
As always, we remain committed to supporting your business with our high level of customer service particularly during this challenging time. We will continue to monitor the situation and provide updates appropriately and promptly.
Customers with further questions and inquiries can contact us at the following e-mail address: firstname.lastname@example.org